Whilst we’re sure that you’re going to love your Surface View products, you can receive a refund or replacement on your order if you are unhappy with the quality of the product or the condition in which it arrives with you. If you would like to return your order, please notify us within 14 days of receiving your products and we will refund or replace your item.
We reproduce each image at the highest quality by scanning or photographing and printing on state of the art machines. As our images are sourced from archives, in some cases dating back over 200 years old, we retain all the age worn beauty of the originals. They are not computer generated graphic images and therefore there may be some softness around shapes depending on the original document.
If you need reassurance about the quality of our imagery and products before placing your full order, we can provide sample packs to you. Contact our team about receiving a sample.
To attain a refund or a replacement, please get in touch with us within 14 days of receiving your product. One of our customer services team will be happy to help resolve the issue with your order.